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Disclaimer:
The LAPDonline.org® website has made reasonable efforts to provide an accurate translation. However, no automated or computerized translation is perfect and is not intended to replace human or traditional translation methods. The official text is the English version of the LAPDonline.org® website. If any questions arise concerning the accuracy of the information presented by the translated version of the website, please refer to the English edition of the website, which is the official version.

 
Telemarketing Scams
 
 
Many legitimate companies sell their products or services through telemarketing by either calling consumers or advertising a number for consumers to call. Charities also use telemarketing techniques, unfortunately fraudulent telemarketers rob people every day, using phones as their weapons. The following are tips to help protect yourself from Telemarketing scams.

1. Know who you’re dealing with. If the company or charity is unfamiliar, check it out with your state or local consumer protection agency and the Better Business Bureau. Call the LAPD Police Commission if the charity involves law enforcement 800-339-6868.

2. Be aware that "no complaint" is no guarantee. Fraudulent operators open and close quickly, so the fact that no one has made a complaint yet doesn’t mean that the company or charity is legitimate. You still need to look for other danger signs of fraud.

3. Don’t believe promises of easy money. If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit or make money on an investment with little or no risk, it’s probably a scam. One should always remember, that an offer that sounds too good to be true, probably is.

4. Think twice before entering contests operated by unfamiliar companies. Fraudulent marketers sometimes use contest entry forms to identify potential victims.

5. Never pay to play. It’s illegal for a company to require you to buy something or pay a fee in order to win or claim a prize. Buying something doesn’t improve your chances of winning.

6. Resist pressure. Legitimate companies will be happy to send you detailed information and give you time to make a decision. It is probably a scam if the marketer demands that you act immediately or will not take "No" for an answer.

7. Guard your personal information. Only provide your credit card or bank account number when you are actually paying for something. Do not give your social security number to a telemarketer.

8. Senior citizens are particularly vulnerable to scams that take advantage of people who live alone. Seniors need to be wary when dealing with salespersons, particularly over the phone.

9 .A common scam to be aware of is the "Canadian lottery scam". The potential victims are contacted over the phone and are told that they have won several million dollars in the Canadian lottery. However in order to receive the winning money, the victims are told that they need to pay taxes on the winning money, usually several thousand dollars. The victims are instructed to send cashiers checks to various post office box locations in either the United States or Canada, defrauding the victims of their money.

10. Use common sense and ask for names, addresses and call back phone numbers. If you feel suspicious simply hang up. If you are victimized contact the LAPD, Commercial Crimes Division, Fraud Section 213-485-3795 for advice and assistance.

Agencies to report telemarketing scams

California Department of Justice, Office of the Attorney General, Public inquiring Unit
916-322-3360, 800-952-5225.

Federal Trade Commission
415-356-5270, 310-824-4300

California Department of Corporations
800-347-6995

Commodity Futures Trading Commission
310-235-6783

California Department of Consumer Affairs
800-952-5210

United States Postal Service
800-275-8777

Los Angeles Police Department
Commercial Crimes Division, Fraud Section
for general information. 213-486-6630

see also: Telemarketing Fraud [PDF]
 
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