LAPD SubHeaders 26
home breadcrumb arrow inside the lapd breadcrumb arrow communications division
 
RELATED LINKS
 
RELATED DOCUMENTS
 
HOME
 
CRIME MAPPING
 
EMERGENCY NOTIFICATION
 
E-POLICING
 
JOIN THE TEAM
 
LAPD BLOG
 
LAPD EQUIPMENT
 
LAPD SPORTS
 
LAPD TV
 
NEWSROOM
 
OUR COMMUNITIES
 
POLICE COMMISSION
 
REPORT A CRIME
 
SOLVE A CRIME
 
SPECIAL ASSISTANT FOR CONSTITUTIONAL POLICING
 
SUPPORT LAPD
 
TRAFFIC
 
INSIDE THE LAPD
 
GET INFORMED
 
Alarm School
 
Contact Us
 
Crime Mapping and COMPSTAT
 
Crime Prevention
 
Domestic Violence
 
FAQs
 
For Your Family
 
Gang Injunctions
 
I Want to Know
 
LAPD General Fund Contracts
 
LAPD Adult Missing Persons Unit
 
Most Wanted
 
Read the Beat Magazine
 
Social Media
 
Sworn and Civilian Report
 
Trademark
 
Year in Review
 
Youth Programs
FILE A
COMMENDATION
OR COMPLAINT

translation logo: globe with lapd badge
 

Disclaimer:
The LAPDonline.org® website has made reasonable efforts to provide an accurate translation. However, no automated or computerized translation is perfect and is not intended to replace human or traditional translation methods. The official text is the English version of the LAPDonline.org® website. If any questions arise concerning the accuracy of the information presented by the translated version of the website, please refer to the English edition of the website, which is the official version.

 
9-1-1 Use and Abuse
 
 
When to use 911 versus 7-digit telephone lines

Call 911 when there is a life or death emergency that requires the immediate response of emergency service such as police, fire or paramedic. Always call 911 when there is a medical problem or something that requires the Los Angeles Fire Department to respond, because they do not have non-emergency lines.

When there is a situation that requires police response but is not an emergency, use a non-emergency 7-digit telephone number.

How to call 911

All 911 calls are received by Police Service Representatives (PSRs) who are trained to screen calls quickly and efficiently. Dial 1-877-ASK-LAPD (1-877-275-5273) for non-emergency police service.

1. Dial 911 (on a pay phone it is not necessary to deposit money).
2. Tell the 911 operator what you need; ambulance, fire truck, or the police.
3. Be calm. When a caller is upset, it is hard to understand what he or she is saying or to get vital information quickly.
4. Stay on the phone. Do not hang up!
5. Give your name and address. If your address is different from the location of the crime, be sure to let the operator know.
6. If possible, give the operator suspect description, weapons, if any, and vehicle description and license.

Emergency operators will verify your address and telephone to ensure that the telephone company address that is sent with the call is current and accurate. People living in mobile home parks, condominiums or on private roads often have addresses that differ from the telephone company street address. If you fall in one of these categories, contact the City Engineering Department to find out what your legal street address is.

It is a misdemeanor under California Penal Code Section 148.3 for any person to willfully use the 911 system for any purpose other than reporting an emergency. It is a felony if someone is injured or dies as a result of emergency service response to a false call.
 
contact us  /  terms & conditions  /  los angeles police foundation
 
+ Powered By Radar Blue | © 2014 City of Los Angeles
 
Los Angeles Police Foundation Los Angeles Police Foundation