Ombuds Office
Office of Support Services
221 N. Figueroa Street, Suite 550
North Tower
Los Angeles, CA 90012
213-202-5488
FAX 213-202-5414
The Ombuds Office was created in 1997 to assist the Department's risk management and wellness efforts. The purpose of the Ombuds Office is to prevent minor interpersonal conflicts from escalating into personnel complaints, grievances or lawsuits. The Ombuds Office is a resource for Department personnel seeking to resolve a myriad of personnel issues and disputes in a confidential and neutral environment. This is achieved by providing confidential third party neutral assistance through mediation and conciliation of disputes.
The professional staff of the Ombuds Office are trained as neutral third party facilitators and are committed to creating a positive work environment by providing feedback and assistance to employees while maintaining confidentiality for those who seek guidance in resolving conflicts in the workplace. The Ombuds Office will assist all employees with issues including, but not
limited to, general concerns of harassment and discrimination, personality conflicts, difficult working conditions, interpersonal conflicts, as well as military and wellness issues.
The Department Ombuds Officer exercises line command over the operations of the Ombuds Office including the Assistant and Associate Ombuds Officers, the Wellness Coordinator, the Women's Coordinator, the Workplace Assessment Team and the Military Liaison Officer. In addition, the Ombuds Officer advises the Director of the Office of Support Services and the Chief of Police of relevant trends and environmental issues negatively affecting the workplace. Captain Jeri Weinstein is currently the Department Ombuds Officer.
inside the lapd
