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Quality Service is Your Right

The motto of the Los Angeles Police Department is: "To Protect and to Serve." This Department is dedicated to providing the finest police service possible. In order to continue to provide quality service to the community, we need your assistance. This is your Police Department and we welcome your comments. We encourage you to let us know about the quality of service you receive from our employees.

If you wish to commend the actions of employees of this Department, you may do so by writing a letter to the captain of the station in your area, or to the Chief of Police. Verbal commendations may also be given to any Department supervisor.

If you believe that the conduct of an employee was inappropriate, you may request to speak to a supervisor at any police station, Internal Affairs Division, or the Police Commission. This will result in the immediate investigation of your complaint. Internal Affairs Division and the Police Commission are located at Parker Center, 150 North Los Angeles Street.

If you do not wish to make the complaint in person, you may obtain a "Complaint of Employee Misconduct" form from any Los Angeles Police station, the Police Commission, or any City Council field office. You will be provided with a pamphlet which will assist you in filing your complaint.

If you are unable to pick up a form at any of these locations, you may call our 24-hour, toll-free number at 1-800-339-6868 to file a complaint or request the form, or click below to access the appropriate printable form.

Personnel Commendation Form
Personnel Complaint Form